Support
Last updated: October 14, 2026
Tugboat is made by Justin Hobbs, an individual developer. If something is not working, or you have a question about your family's data, write to jjhobbs89@gmail.com. Include the email address you sign in with and what you were doing when the problem happened.
Getting started
Create an account in the app, then either start a household or join one with an invite code from a parent. Parents and owners can find the codes in Settings → Family. Guests can view everything and log activity, such as naps and check-offs, but cannot change shared data.
Common questions
My calendar events are missing. Tugboat reads the calendars on the device. Open Settings → Calendar & Reminders, allow access, and choose which calendars to show. Each device is set up separately.
I forgot my password. Email us from the address you signed up with and we will help you back in.
How do I delete my data? In the app, open Settings → Account → Delete Account. It removes your account, and a household you are the only member of, along with its photos. The Privacy Policy has the details.
Can I export my family's data? Yes. Settings has a data export for the whole household.